We offer a lifetime exchange on all purchase made from Costozon.com. the product along with the original product certificate, can be returned for exchanged basis its current market value with devotions towards making charges and Rs. 500 towards processing charges.

In case of plan gold jewelry, 90% of current market value of the product (as per net weight metal)

In case of diamond with gold jewelry, 80% of current market value of the product ( as per net weight of the metal and total carat weight of diamonds)

In case of gemstone with gold jewelry, 70% of the current market value of the product ( as per net weight of the metal and total carat weight of gemstone)

In case of Victorian jewelry with gold and silver, 60% of current market value of the product ( as per net weight of the metal and total carat weight of diamond and gemstone)

In case of gold coins and bars 100% of current market value of the product, this can be used to purchase of diamond or gemstone jewelry.

In case the value of the new product is higher than the exchange value of the old product the difference with be paid by the customer.

In case the value of the new product is lesser than the exchange value of the old product the difference will be held as credit for future purchase.

No exchange on loss solitaires

Shipping charge will be borne by the customer for the all jewellery under this policy.